Brand Bundle, the tiny thrift shop built on trust
In Johor Bahru, Mohd Idham Zamzuri lets customers browse and pay on their own in a 3m-by-3m store inspired by unmanned shops in Japan.
Mohd Idham Zamzuri, now 31, started selling preloved goods at 19 with RM300, and now runs Brand Bundle Malaysia, a small thrift shop in Johor. His latest shop is just 3m by 3m but operates on a self-service model, inspired by unmanned stores in Japan. Customers browse, choose, and pay using QR codes without any cashier, with three CCTV cameras monitoring the premises.
The low-cost setup, including renovation expenses of around RM8,000, allows Idham to keep operating costs down while selling most of his stock below RM100. He checks on the shop twice a week and offers clothing in bundles to help move items while maintaining affordable prices. Idham's concept relies on trust from customers who can find product information and complete payments easily.
He believes this model can be extended to other sectors, reducing operating costs without compromising customer comfort.
Written by urgent.news from Free Malaysia Today's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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- Brand Bundle, the tiny thrift shop built on trust freemalaysiatoday.com
