194,000 Jetstar Asia customers can recover $11.4m in unused bookings, vouchers: Singapore court
The court approved a scheme where customers do not have to file a proof of debt.
In September 2025, the Singapore International Commercial Court (SICC) ruled that around 194,000 Jetstar Asia customers holding unused bookings and vouchers are eligible for a combined refund of $11.4 million, without having to prove their claims. This decision came after the airline's parent company, Qantas, decided to cease its business operations in Southeast Asia and Japan.
Jetstar Asia's bankruptcy proceedings began in June 2025 when its directors announced the permanent shutdown of the Singapore-based airline. On May 21, SICC International Judge Christopher Sontchi approved the restructuring scheme proposed by Jetstar Asia, allowing all consumer creditors, including the affected customers, to be grouped into a single administrative convenience class.
This decision was based on the airline's argument that holding a separate vote for each customer would have been impractical and expensive, given the small average claim value per customer. As a result, customers do not need to submit a proof of debt or take any other action to receive their refunds.
Written by urgent.news from Straits Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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