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Gemini can now call businesses for you so you don’t have to wait on hold

Google's launching an "early experiment" feature on Pixel 11 that lets users delegate local business calls to Gemini, like making a reservation, checking if a product is in stock, or rescheduling an appointment. According to Google, you don't even need to start the call to have Gemini handle it for you: Instead of dialing yourself, […]

Gemini can now call businesses for you so you don’t have to wait on hold

Google is rolling out a new "Call for Me" feature on the Pixel 11 series, which utilizes Gemini Intelligence to handle routine phone calls. Similar to Google Duplex, the feature is designed to respect the time of shop owners and front-desk staff, with the calls made by Gemini representing real customers conducting real transactions.

Users will have control over the process, with a live transcript available and the ability to take over at any point during the conversation. Gemini will introduce itself and navigate through any automated phone menus, waiting on hold if necessary. The feature is currently in an early preview for Gemini subscribers enrolled in the Phone by Google beta on Pixel 11, 11 Pro, 11 Pro XL, and 11 Pro Fold devices in the US.

Written by urgent.news from 9to5Google's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

Also reported by 1 other outlet

Read the original at theverge.com →

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