Gujarat-Rajasthan trip ‘never’ took off, Kerala family wins Rs 95,000 from tour operator
A Kerala consumer commission has ordered a holiday tour operator to pay Rs 95,000 to a family who allegedly never received their promised Gujarat-Rajasthan tour. The government employee and his wife had planned the trip for their two children, paying Rs 80,000 towards a Rs 1.19 lakh package. The operator allegedly ceased communication after receiving the payment, causing the family mental distress and financial loss.
The commission found the operator to be in default, directing him to refund Rs 80,000 with 9 percent annual interest and pay additional compensation for mental anguish and litigation costs within 30 days.
Written by urgent.news from The Indian Express's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
