‘Hi, it’s AI speaking’: Base44 just launched AI that can handle phone calls
Would you pick up?
Base44 has recently introduced an AI agent, dubbed Superagent, capable of making and receiving phone calls. The innovative software aims to eliminate hold times and expedite research processes. By simply stating a goal and providing context, users can entrust Superagent with handling countless tasks that would otherwise necessitate spending time on hold or maneuvering through cumbersome phone systems.
The press release, shared with TechRadar Pro, explains that Superagent can proactively reach out to businesses or customers, pose pertinent questions, gather essential information, and navigate supported phone menus.
Upon completion of its assigned task, the AI agent promptly generates a summary for the user, detailing the actions taken and the outcomes achieved. Some of the practical applications for Superagent include enhancing time management by booking or rescheduling appointments, expediting research by calling vendors for quote comparisons, bolstering call success rates by retrying missed calls at scheduled intervals, and managing calls from trusted contacts.
The introduction of Superagent reflects a broader shift in consumer AI technology, where tools are evolving from generative AI that merely answers queries to agentic AI that carries out real-world actions based on user requests. This development sparks a question: will users embrace AI assistance that promises to streamline communication and reduce wait times?
Written by urgent.news from TechRadar's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
