‘Nothing’s Going to Feel Good Now’ for Employees Uncomfortable With Change, says Cisco CEO
Chuck Robbins, Cisco’s chief executive, looks back on his tenure as chair of the Business Roundtable.
In a recent interview with Modern CEO, Cisco CEO Chuck Robbins discussed his accomplishments as chair of the Business Roundtable and his perspective on AI. Robbins highlighted the tax reform passed early in the administration as a significant achievement, as well as the role the Business Roundtable played in helping businesses understand the pace and impact of AI.
He acknowledged that for many employees, the rapid pace of change and constant transformation can be uncomfortable, and urged companies to view AI as a tool for innovation rather than cost reduction. Robbins emphasized that while companies should be concerned about keeping up with the speed of AI development, the most important question for customers is whether they can safely and securely deploy AI, regardless of the model chosen.
He pointed to Cisco's use of AI in coding and customer service as examples of how the technology can enhance productivity and innovation. However, he cautioned that companies should not view AI as a means to reduce workforce size, but rather as a way to improve efficiency and deliver more innovation to customers with the same number of employees.
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