Mastercard Helps Danske Bank With Denmark-First Agentic Transaction
Mastercard said it has helped Denmark’s Danske Bank reach an agentic payments milestone. Using Mastercard’s Agent Pay, Danske was able to complete a transaction in which an artificial intelligence (AI) agent made both the purchase and payment on a customers’ behalf, the payments giant announced Monday (Sept. 21). According to a news release, this marked […] The post Mastercard Helps Danske Bank…
Mastercard collaborated with Denmark's Danske Bank to achieve a significant milestone in agentic payments, marking the first instance in the country where an AI agent performed both the purchase and payment on a customer's behalf. The transaction involved booking a coffee tasting through Mastercard's Priceless.com experience platform.
Erik Gutwasser, Mastercard's Northern Europe division president, emphasized the importance of trust and security in AI-powered transactions, stating that Agent Pay ensures transparency, secure authentication, and consumer control. Danske Bank's head of personal banking for Denmark, Mark Wraa-Hansen, highlighted the potential of AI-powered payments while stressing the need for customer value, trust, and control.
Mastercard's Agentic Pay, introduced in 2025, allows AI agents to transact with each other. The rise of agentic commerce parallels previous payment innovations, such as EMV and contactless payments, which eventually became routine for consumers. However, PYMNTS Intelligence research indicates that consumers' willingness to delegate spending authority to AI agents has decreased despite increased usage.
Written by urgent.news from PYMNTS's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
