Air India Express must pay ₹27,000 over bicycle handling
Air India Express has been directed to pay ₹27,000 to a passenger after a consumer commission found that his racing bicycle was placed on a regular baggage conveyor despite a separate fee for special equipment handling. The District Consumer Disputes Redressal Commission in Dakshina Kannada held that the airline had failed to provide the level of care it had undertaken to offer after collecting…
Air India Express has been ordered to pay ₹27,000 to a passenger who was given a racing bicycle that was mishandled during transit. The District Consumer Disputes Redressal Commission in Dakshina Kannada ruled that the airline failed to provide the level of care it had promised after collecting ₹2,000 from passenger Sushanth N. G. for special handling.
The commission awarded ₹20,000 for deficiencies in service, mental anguish and inconvenience, plus ₹5,000 for legal costs. Air India Express has 45 days to comply or will face interest charges.
Written by urgent.news from Arabian Post's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
