Doha Bank retainsfour ISO certifications after surveillance audits
Tribune News NetworkDohaDoha Bank has successfully completed the surveillance audits required to maintain its internationally recognized ISO certifications, reaffirming the Bank’s...
Doha Bank has successfully maintained four internationally recognized ISO certifications following surveillance audits, underscoring the bank's dedication to operational excellence, customer satisfaction, information security, and continuous improvement. The certification body confirmed the ongoing validity of the ISO 9001:2015, ISO/IEC 27001:2022, ISO/IEC 20000-1:2018, and ISO 10002:2018 certifications, which cover Quality Management System, Information Security Management System, IT Service Management System, and Customer Satisfaction and Complaints Handling Management System, respectively.
Sheikh Abdulrahman bin Fahad bin Faisal Al Thani, Group Chief Executive Officer of Doha Bank, emphasized that these achievements reaffirm the bank's commitment to embedding international best practices into its operations, enhancing customer experiences, ensuring top-tier information security, and driving continuous operational improvements.
The International Organization for Standardization (ISO) provides these globally recognized certifications to help organizations improve their quality, efficiency, security, and customer satisfaction. By preserving these certifications, Doha Bank continues to position itself as a customer-centric, secure, and high-quality financial institution, supporting its strategic goals and contributing to long-term value for its stakeholders.
Written by urgent.news from Qatar Tribune Business's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
