Philip Morris’ global services hub expands Makati facility
Philip Morris International global business services hub has expanded its facility in Makati to deliver higher-value services.
Philips Morris International (PMI) has expanded its global business services hub in Makati, the Philippines, to offer more advanced services. The Makati facility, operated by PMI Business Solutions Philippines Inc. (PMIBS), now employs over 500 professionals who provide 600 services across various sectors to 160 markets worldwide.
PMIBS president Harry Tan noted that the hub's growth began in 2021, initially focusing on finance, information technology, and catering to 20 markets. Today, PMIBS delivers complex and higher-value work to PMI markets across the globe, with plans to leverage artificial intelligence (AI) to deliver more strategic services.
Tan emphasized that while the first five years were dedicated to building capability, the next five years will focus on enabling their team to create greater value through AI. The company is committed to building future-ready talent, scaling excellence, and driving AI transformation. PMIBS president Zhenya Ivanov also highlighted PMI's long-term commitment to the Philippines and expressed confidence in the hub's role in supporting the company's broader transformation and growth.
PMIBS is the first global business services center established by PMI in Asia, as it operates under the umbrella of Philip Morris Philippines.
Written by urgent.news from Philippine Star Business's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
