Perkeso officer goes door to door to find those in need
WHEN most people are still turning over in bed, Muhammad Abrar Othman, or Abrar as he’s better known, has already risen and started his day.
Muhammad Abrar Othman, known as Abrar, is a Perkasa Skuad Prihatin Sinergi officer in Johor. He wakes up as early as 4.30am and usually reaches his desk by 5.30am, reviewing overnight cases. By dawn, he begins making calls or messages to locate people in need. These individuals may be injured, ill, grieving, or financially strained and unaware of the assistance available through PERKESO.
Abrar's work takes him across Johor, including Kulai, Pasir Gudang, Kota Tinggi, Pontian, and even Desaru. He has been with PERKESO for eleven years, initially as an enforcement officer and later as a benefits officer in 2018. His dedication and efficiency have earned him two awards, the Anugerah Khidmat Cemerlang PERKESO in 2022 and 2025.
However, Abrar's approach is not about awards; it's about providing help and listening to the stories of those he encounters. During his visits, he prioritizes understanding their experiences, concerns, and needs before discussing any paperwork. His patience and empathy shine through as he sits down with people, letting them share their stories first.
Written by urgent.news from New Straits Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
