Malaysia Airlines jumps to 21st globally, scores major service gains in Skytrax Awards

Malaysia Airlines has made significant strides in the 2026 Skytrax World Airline Awards, climbing six places to land at 21st globally. The carrier has seen notable improvements in cabin crew service, moving up five places to third globally in this category, and airport services, which improved four places to second. Additionally, Malaysia Airlines was named Best Airline Staff in Asia, moving four places to 12th globally in the Economy Class category and entered the Business Class ranking at 18th place.

The airline's overall performance in Asia was ranked 10th. Malaysia Aviation Group's Group Managing Director, Captain Nasaruddin A Bakar, attributed these improvements to the collective effort of the airline's staff. Malaysia Airlines aims to be among the world's top 10 carriers by 2030 through its Long-Term Business Plan 3.0, which includes a fleet modernisation programme and an expansion plan to reach 117 aircraft by 2035.

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