Jobsuche: Würden Sie ein Bewerbungsgespräch mit einem Roboter führen?

Düsseldorf – Felix Müller was not expecting to engage in an online interview with a robot when he called for a position at a Swedish food company. Instead of a human on the screen, he encountered an avatar. The virtual recruiter posed standard questions like "What are your strengths and weaknesses?" and "Where do you see yourself in five years?" The mouth of the avatar moved while speaking, but it lacked genuine authenticity, recalls Müller. It felt like conversing with a telephone bot from customer service lines.

German firms are increasingly employing AI recruiters, like the one Müller encountered, for initial interviews with candidates. The benefits for businesses are clear: AI recruiters can conduct hundreds of interviews simultaneously, 24/7, without tiring, getting sick, sleeping, or speaking multiple languages seamlessly. They assist in filtering through vast numbers of applicants, saving recruiters time and money by weeding out many unqualified candidates early on.

However, the question remains: how does it feel for job seekers when the first point of contact with a company is a non-human entity? Could AI interviews potentially deter the most qualified applicants? And ultimately, do companies gain efficiency at the expense of their reputation?