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Iberia entra en el ‘top 20’ de mejores aerolíneas del mundo y Vueling es la primera ‘low cost’ de Europa

La compañía catalana ha renovado su programa de fidelidad Vueling Club y ha lanzado Vueling Holidays

Iberia entra en el ‘top 20’ de mejores aerolíneas del mundo y Vueling es la primera ‘low cost’ de Europa

Iberia has secured a spot in the 'top 20' of the world's best airlines, according to the 2026 World Airline Awards, with Vueling being named the top 'low cost' European airline and ranking 39th globally. Iberia's president, Carolina Martinoli, accepted the award during a ceremony at The Langham hotel in London, praising the efforts of over 5,000 employees who strive to provide an exceptional travel experience.

Vueling's achievement comes as the company advances its Rumbo 2035 transformation plan, focusing on strengthening its leadership in Barcelona and offering the best connectivity within Spain and across Europe. Recent developments include the revamp of Vueling Club, Vueling's loyalty program, and the launch of Vueling Holidays, a platform for booking flights, accommodation, and experiences at over 100 destinations in 30 countries.

Iberia also received the 'Best Airline Staff in Europe' award, part of its current Plan de Vuelo 2030, which aims to enhance the customer experience through personalization, digitalization, improved cabins, and new premium spaces. The company's president, Marco Sansavini, and Director of Customers, Beatriz Guillén, attended the award ceremony along with Commander Marta Checa and Vice President, José Luis de la Riva, representing the company's flight crews.

The World Airline Awards are based on an international passenger satisfaction survey conducted between September 2025 and August 2026, with 24.8 million valid responses from passengers of more than 100 nationalities. In terms of customer experience, Iberia plans to renew the cabins of its long-haul aircraft and increase hand luggage capacity in narrow-body planes through XL overhead bins, while also expanding premium spaces.

Iberia recently inaugurated the Emerald Lounge Sorolla at Madrid-Barajas Airport Terminal 4 for Platinum, Platinum Prime, Infinita, Infinita Prime, and Singular passengers. In global rankings, Singapore Airlines led the 'top 100' list, followed by Qatar Airways and Cathay Pacific. Turkish Airlines received the top recognition in Europe, while Cathay Pacific won 'Best Cabin Crew in the World' and Qatar Airways 'Best Executive Class in the World'.

Written by urgent.news from El Pais Economia's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

Read the original at cincodias.elpais.com →

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