Garmin investigates ‘disappearing workouts’ issue that’s hitting Cirqa owners — and confirms a workaround to stop it happening to you
A bug means the Garmin Connect app is not properly logging Cirqa workouts, but there’s a temporary fix.
Garmin is investigating a problematic issue affecting Cirqa owners, causing their workouts to vanish once completed. This glitch has been reported on Garmin's support forum, where users expressed frustration and confusion over the problem. The issue arises when users initiate a workout with the Cirqa wearable and end it through the Garmin Connect app, resulting in the workout's data being lost.
Garmin has acknowledged the bug and provided a workaround: users must start a workout via the Cirqa and finish it using the same device. After syncing the activity, it should appear in Garmin Connect. However, there's no timeline for when a fix might be released. Simultaneously, Garmin is reportedly working on a fix for another issue, where the Garmin Express app on Mac computers with Apple silicon chips is incompatible due to the removal of Rosetta 2 in the latest macOS 27 version.
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Also reported by 1 other outlet
- Garmin CIRQA users say the fitness tracker is losing their workouts androidauthority.com
