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Garmin CIRQA users say the fitness tracker is losing their workouts

A bug is preventing workouts from being saved, but Garmin is on the case.

Garmin CIRQA users say the fitness tracker is losing their workouts

Garmin CIRQA owners are experiencing a frustrating issue with their fitness tracker, as the device appears to be losing recorded workouts. When users begin a workout directly from the CIRQA band and then tap "End" from the Garmin Connect app, the activity is not saved. Garmin is currently investigating the problem, and has provided a temporary workaround for affected users.

The workaround involves tapping "Resume" first, and then stopping and saving the workout from the activity-recording screen. This issue has left many CIRQA users feeling disappointed, as the tracker is supposed to support their fitness goals. While Garmin's fitness tracker is a strong rival to Fitbit Air, the company is working to resolve this issue for its customers.

The problem has been reported on Garmin's forums, and users have stated that it occurs when they start an activity by pressing the button on their CIRQA and then tap "End" in the Garmin Connect "Activity in Progress" prompt. Garmin is working to identify the root cause of the issue and provide a permanent fix for their CIRQA users.

Written by urgent.news from Android Authority's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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