Workiva puts business outcomes at the center of AI-native workflows
Building AI-native workflows starts with the business outcome an organization wants to achieve. It requires rethinking how people, processes and data work together across an entire task. Enterprise software company Workiva Inc. is applying that approach internally as it develops capabilities for finance and compliance teams. Success means moving beyond individual productivity gains toward…
Workiva, an enterprise software company, is redefining its approach to building AI-native workflows, focusing on the desired business outcomes. Kim Huffman, Workiva's Chief Information Officer, emphasizes that AI should not be viewed as a bolt-on capability, but rather a core technology that will reshape organizational technology portfolios.
Huffman highlighted the importance of designing workflows that bring together employees from various functions to define shared outcomes, while identifying where artificial intelligence can perform tasks while allowing users to validate and approve actions. Workiva's Agent Studio, introduced at its Amplify event, enables users to build and customize agents without coding, which can uncover unexpected opportunities for technology teams.
Huffman noted that introducing Agent Studio to teams led to rapid comprehension and valuable results within days, showcasing immediate benefits.
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