Gender Ministry records 70% resolution rate for citizen grievances through SWCES
The Ministry of Gender, Children and Social Protection says it has resolved 364 of 520 complaints received through its Single Window Citizens’ Engagement Service.
The Ministry of Gender, Children and Social Protection has reported a 70% resolution rate for citizen grievances received through its Single Window Citizens’ Engagement Service (SWCES). According to MyJoyOnline Ghana, 520 complaints were received and 364 of them were successfully resolved.
The Ministry is also working to establish a network of shelters across the country to provide protection and rehabilitation for survivors of sexual and gender-based violence, as reported by Adom Online. A shelter has already been commissioned in Accra, and two additional facilities have been supported in the Upper West and Eastern Regions.
The Ministry has also taken its social protection work directly into communities through dialogue sessions, and has provided a toll-free line for citizens to report problems and seek assistance, as reported by MyJoyOnline Ghana and Adom Online. The line is reachable on 0800 111 222 or by WhatsApp on 055 1755 7575, and 0800 800 800/ 0800 0900 0900.
Brief written by urgent.news from Starr FM, Adom Online, MyJoyOnline Ghana — 3 reports on this story. Machine-written — may contain errors; check the original before relying on it.
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