Singapore hosts 29th Asian Shared Services conference this October
Business executives will assemble in Singapore from 20 to 23 October 2026 for the 29th Asian Shared Services and Outsourcing Week focusing on global business service automation
Singapore will host the 29th Asian Shared Services & Outsourcing Week (SSOW) from October 20-23, 2026, at the One Farrer Hotel. Organized by the Shared Services and Outsourcing Network (SSON), the conference aims to explore AI adoption, workforce transformation, and future Global Business Services (GBS) operating models. Industry leaders and GBS practitioners will delve into practical learning and peer networking to help organizations scale AI adoption, prepare their workforce, and drive value beyond cost savings.
This year's program will feature insights from industry leaders on implementing AI-driven operating models and preparing GBS teams for change. Kris Kabasinskas, Deloitte's Partner and Asia Pacific Operate Center of Excellence Lead, will discuss AI as the GBS value engine, exploring how AI-driven models can support enterprise transformation. IBM's Annie Wong will lead a session on the SSON Bootcamp: Agentic AI in Shared Services, focusing on implementation at scale and redesigning roles for human-AI collaboration.
Daniel Blackburn, Standard Chartered's Global Head of HR, Workforce Transformation, will share approaches to reskilling, internal mobility, and aligning workforce capabilities with business needs in his keynote address. Bluecopa's Raghavendra Reddy will lead an interactive roundtable, inviting delegates to discuss how AI and automation could reshape finance operations.
Dedicated networking sessions and informal breaks will provide opportunities for delegates to connect with GBS practitioners, speakers, and solution providers.
Written by urgent.news from Vietnam Investment Review's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
