DXB adds five-minute international driving permit service

Dubai International Airport has launched a new 24/7 service allowing eligible UAE citizens and residents to receive an International Driving Permit (IDP) within five minutes before traveling abroad. The Customer Happiness Centre in Terminal 3 Arrivals, open to those with a valid UAE driving licence, provides the permit as an alternative to conventional service channels.

The General Directorate of Identity and Foreigners Affairs - Dubai, in collaboration with the Roads and Transport Authority, Emirates Automobile and Touring Club, and Amer, have integrated their digital systems for a single transaction, enabling quick verification and processing of applications. Applicants must present an Emirates ID, a valid UAE driving licence, a passport copy, and a personal photograph.

The airport counter operates round-the-clock, catering to passengers with time-sensitive flights. Major General Khalaf Ahmed Al Ghaith, Assistant Director-General for Entry Permits and Residency at GDRFA Dubai, explained that the initiative aims to enhance the customer journey and showcase cooperation between government and service entities.

The RTA’s Licensing Agency CEO Ahmed Mahboob highlighted the partnership between strategic partners, providing an instant service at one of Dubai’s busiest transport hubs. The RTA advises travellers to check destination-specific requirements, as an IDP does not replace the original UAE driving licence and must be carried along with it.