Police probe interior design firm Axion Design after complaints over stalled renovations, missing furniture
Some affected customers are owed tens of thousands of dollars, while others say they had to live in homes with unfinished renovation works.
A Singapore interior design firm, Axion Design, is under investigation by police and government agencies following customer complaints of unfinished renovations, delivered furniture, unpaid salaries, and missed CPF contributions. Some affected customers reported owing the company tens of thousands of dollars, while others had to live in homes with unfinished renovation works.
Residents were left in homes with unfinished renovations, missing furniture, and delayed design drawings, with some customers claiming the firm went bankrupt and stopped responding to inquiries. The CPF Board has initiated prosecution against the firm, and the Ministry of Manpower is investigating possible breaches of the Employment Act.
Customers have filed complaints with the Small Claims Tribunals, with 17 cases this year resulting in orders for the firm to make monetary payments. One customer, Mr Lim, had paid the company S$29,000 but faced delayed design drawings and incomplete services. He filed a claim seeking S$12,285, which was awarded in June but has yet to be recovered.
Another customer, Mr Lim Seng Kin, paid S$76,000 for renovations but faced delays and subpar work, spending an additional S$20,000 to redo the work with another contractor.
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