I pay an LLM to approve bad reviews
Every trip report on my travel site goes through an LLM before readers see it. The most important line in that prompt is not about catching bad content. It is this one, verbatim: - Negative reviews are ALWAYS allowed. A harsh critique of a hotel/destination is legitimate content. "Bad reviews" as in negative. The trip that disappointed, the hotel to avoid. I pay tokens to make sure those get…
A travel site uses an LLM to approve bad reviews before readers see them. The key rule is that negative reviews are always allowed, as long as they are truthful critiques of a hotel or destination. This approach ensures that honest opinions are not silenced, even if they are negative. The moderation model is designed to flag and hide rejected content, but never delete it, ensuring visibility and accountability.
If the moderation service fails or runs out of budget, the content is flagged as needing human review instead of being approved. This system prevents manipulation or spam from slipping through, as any attempt to override the AI will result in the text being reviewed by a human.
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