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Design Around Humans

An agent can complete a task independently. That does not make the human irrelevant. We are the fragile part of the interaction. Attention runs out. Fatigue weakens judgment. Understanding takes time.

  • Humans are crucial in decision-making, despite agents' capabilities.
  • Systems should aid understanding, not overwhelm with unnecessary info.
  • Purpose of automation is to enhance comprehension, not expedite approval.

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