On Call: Boss wrongly claimed IT deleted his files, refused to learn the one-click fix
There's no place like the Home directory, but the Documents folder is sometimes nicer
Friday morning brings The Register's tech support column, On Call, featuring stories shared by readers. This week, a reader named Lucia shares her experience with a difficult boss. The director accused Lucia's IT team of deleting her files and dismissed their attempts to help. Lucia discovered that the director had mistakenly clicked on the "Up" directory icon, which led her to find her files in the "Documents" folder.
Despite her attempts to teach the director the simple fix of directory navigation, he refused to learn and dismissed her help, exclaiming, "And make sure it doesn't happen again!" If your users have been resistant to learning basic fixes, consider sharing your story with On Call for future Friday features.
Written by urgent.news from The Register's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
