KP CM’s complaint cell resolves 32 per cent of cases
PESHAWAR: With over 14 complaints a day, mostly filed by people seeking relief in land and education-related issues, the chief minister’s complaint cell resolved 32 per cent of cases and is taking action on 26 per cent of others. Statistics shared in an official statement issued from the Chief Minister’s secretariat said the cell received 3,607 complaints between January 1 and August 31.…
PESHAWAR: The Chief Minister's complaint cell in Khyber Pakhtunkhwa (KP) resolved 32% of the 3,607 complaints received between January and August 2026, primarily related to land and education issues. Only 26% of cases were taken action on, while 498 were deemed non-actionable due to jurisdictional or legal complexities. The remaining 774 complaints were found non-actionable as they did not meet the necessary criteria.
Of the 2,610 complaints referred to provincial departments, 988 received relief, 11 received partial relief, and 781 complaints are still under action. KP CM Sohail Afridi emphasized that the government's performance is measured by the satisfaction of the public, not by the number of meetings or presentations. He highlighted the importance of addressing grievances and effective redressal as central to the vision of PTI founder Imran Khan.
Afridi stressed that timely resolution of citizens' issues would serve as key measures of government performance and reiterated that no one would be allowed to take the law into their own hands, particularly following the Nursing College incident.
Written by urgent.news from Dawn - Pakistan's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
