Bac A Bank expands digital banking to support growth
Bac A Bank is expanding digital and retail banking while maintaining its focus on sustainable lending, with digital transaction value rising more than 70% and its individual customer base growing around 32% in 2025.
Bac A Commercial Joint Stock Bank is integrating digital banking advancements with retail banking growth, all while maintaining prudent governance and lending to sectors crucial for sustainable development. This approach was presented at the bank's 2026 annual shareholders meeting, where executives discussed 2025 results and future plans.
Sustainable development continues to guide Bac A Bank's strategy, with lending focused on high-tech agriculture, clean food, medicinal herbs, healthcare, and education. During the AGM, Thai Huong, Bac A Bank's vice chairwoman and CEO, emphasized the bank's role as a "midwife for the economy," providing credit to businesses pursuing sustainable development using Vietnam's natural resources and Vietnamese innovation combined with global technology to foster individual prosperity.
Beyond lending, Bac A Bank offers advisory services, supports closed-loop value chains, and incorporates environmental, social, and governance (ESG) factors into lending and credit appraisal. The bank prioritizes projects utilizing high technology, traceability systems, and quality controls in health-related sectors. Bac A Bank is expanding digital transformation and retail banking operations, with digital channel growth of over 70% in 2025.
Income from services and guarantees also increased by more than 70%, helping diversify revenue. The bank aims to grow service income as credit margins face pressure and increase the CASA base to lower funding costs and enhance lending capacity. Bac A Bank is prioritizing digital banking, kiosk banking, and service integration to enhance customer experience and expand retail operations.
The bank adheres to prudential requirements set by the State Bank of Vietnam, maintaining liquidity, balanced funding, and cautious deposit policies while supporting customers and the economy. Bac A Bank plans to continue investing in digital services, diversifying revenue, and directing capital toward sustainable development-aligned businesses and sectors.
Written by urgent.news from VnExpress Business's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
