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NCA to prepare framework for customer remediation over network challenges – Sam George

By Love Wilhelmina Abanonave The National Communications Authority (NCA) is to prepare a framework for customer remediation and sanctions when telecommunications operators fail to meet required…

  • NCA to create framework for customer remediation and penalties.
  • Framework to compensate consumers for service interruptions.
  • Over 8,000 fiber cuts in 2026 caused $20 million in repair costs.

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