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QIB introduces new features to its mobile app to enhance customer experience

Tribune News NetworkDohaQatar Islamic Bank (QIB), Qatar’s leading digital bank, has announced the introduction of a new suite of features across the QIB Mobile App, reinforcing its...

QIB introduces new features to its mobile app to enhance customer experience

Qatar Islamic Bank (QIB), Qatar's leading digital bank, has unveiled a new range of features for its mobile app, aimed at enhancing the overall customer experience. Among the updates, an advanced search function allows users to quickly find services and functionalities using keywords or category names, while a redesigned credit card overview section provides a more engaging way to explore card benefits.

Additionally, an in-app customer survey capability has been introduced, enabling users to share satisfaction ratings and feedback directly through the app. QIB General Manager D Anand highlighted the bank's commitment to delivering innovative digital banking experiences, with the latest enhancements simplifying everyday banking tasks and providing customers with greater convenience and control.

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