Air Kelantan: Pipe leak cuts water supply in Machang, Pasir Puteh and Kota Bharu Selatan, affecting 34,000 accounts

KOTA BHARU, Sept 5 — The production capacity at the Merbau Chondong Water Treatment Plant (WTP) in Machang has significantly reduced by almost half due to a leak in a 1,000-millimetre Glass-Fibre Reinforced Plastic (GRP) raw water pipe, according to Air Kelantan Sdn Bhd (AKSB). The incident has disrupted water supply in three districts, including Machang, parts of Pasir Puteh and Kota Bharu Selatan, affecting nearly 34,000 consumer accounts.

AKSB began repair work at around 11 pm yesterday, with completion expected within nine days. The company predicts that water supply will be restored by September 14. AKSB is also mobilizing water tankers to assist affected consumers, with priority given to critical premises such as hospitals, dialysis centres, prisons, and higher education institution hostels.

The company has notified consumers via the Infoblast system through PINTAS Careline 15777 and will continue to provide updates on the situation through its official website, MyAKSB application, and social media platforms on Facebook and TikTok.