WhatsApp rolls out bill payments in India
Using the Bharat Bill Payment System (BBPS), also known as Bharat Connect, the feature lets users access 22,722 billers across 30 categories.
WhatsApp has introduced a bill payment feature in India, simplifying the process for users to manage and pay their everyday household and utility bills directly through the app. The service, powered by Bharat Connect (BBPS), enables payments to over 22,700 billers across 30 categories, including electricity, gas, water, FASTag, insurance, credit cards and loan repayments.
To access bill payments, users simply tap the ₹ icon at the top of their WhatsApp home screen, where they can view past payments, upcoming bills, manage multiple accounts under a single provider and choose their preferred payment mode. Arun Srinivas, Meta India's Managing Director and Country Head, emphasized that WhatsApp is already the simplest way for millions of Indians to stay connected and access services, with bill payments further streamlining a routine household task.
The feature is the second major announcement by WhatsApp since Kunal Shah's appointment as CEO, following the launch of browser calling, which allows users to make and receive audio and video calls directly through WhatsApp Web.
Written by urgent.news from Hindustan Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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