Some Galaxy Watch Ultra bezels are falling off, and owners are stumped by the repair costs

Samsung Galaxy Watch Ultra owners are encountering issues with the faceplate and bezel detaching unexpectedly, leading to concerns over repair costs. Some users report paying up to $300 to have the smartwatch fixed, even though it is still under warranty. While Samsung's Galaxy Watch Ultra models are built to withstand various conditions, recent complaints suggest that the problem may be more widespread than initially thought.

A Reddit user shared images of their Galaxy Watch Ultra, showing the bezel and faceplate separating from the device frame. The images do not reveal any visible damage, other than the usual signs of daily wear and tear. However, the specific Galaxy Watch Ultra model affected by this issue has not been identified.

Samsung has reportedly directed the user to take their wearable to uBreakiFix for repair. This incident is not entirely new, as similar complaints about bezels coming off were reported about a year ago. Despite Samsung's Galaxy Watch Ultra being designed with enhanced durability, these issues have emerged, leaving owners puzzled about the repair expenses.