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Shopify's COO says her ideal employee is an 'X-shaped' person

She explained that these employees have "multiple spikes of expertise" — they can absorb complex concepts and become decent at new skills like design.

Shopify's Chief Operating Officer, Jess Hertz, has revealed that the ideal employee for the AI era is an "X-shaped" individual. Unlike the traditional "T-shaped" person with broad capabilities and deep expertise in one area, the X-shaped employee possesses multiple spikes of expertise across various fields. Hertz explained that these employees can quickly absorb complex concepts, learn new skills, and excel in different areas, such as design.

As AI becomes mandatory and used to measure performance, the role of X-shaped employees will become increasingly important in shaping team composition and productivity.

Written by urgent.news from Business Insider's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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