Sonos Has New Devices, a New OS, and Yes, a New App
An anonymous reader quotes a report from Wired: Sonos has a new app. Stop me if you've heard this one before. The smart speaker company, long a darling of the audio industry, undid much of the goodwill it earned with its multiroom speakers through a bevy of software updates that broke its app in 2024. Almost all app users hated it, citing the loss of features like volume control and accessibility…
Sonos has unveiled a host of new products, including an updated app, a new soundbar, and a second pair of over-ear headphones. The company is shifting its focus away from being merely a speaker manufacturer and towards becoming an all-encompassing audio operating system, known as Sonos 27. This shift is reflected in the new app, which incorporates generative AI features, allowing users to engage in conversational music requests, connect services like ChatGPT, and use customizable Sonos Custom Agents for various tasks.
However, these AI enhancements are only available through the newer S2 app, and compatibility with existing products is not guaranteed. Additionally, Sonos has introduced Sonos Fabric, a multiroom networking technology that enables features such as portable surround sound and seamless headphone linking. The company emphasizes a more customer-centric approach, acknowledging previous software issues and promising improvements in user interface navigation, room management, volume controls, and system health diagnostics.
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