Ghana Water MD admits ‘smart’ meters installed since 2017 still not fully activated
Managing Director of Ghana Water Limited, Adam Mutawakilu, has admitted that the company has been using smart meters since 2017 without fully activating their remote-reading capabilities. Speaking on the Joy FM Super Morning Show on Wednesday, September 2, during a discussion on the topic, “Is Ghana’s water quality & access under threat?” as part of the Joy […]
Ghana Water Limited's Managing Director, Adam Mutawakilu, has revealed that the company has been employing smart meters since 2017, but their remote-reading capabilities have not been fully activated. Speaking on Joy FM's Super Morning Show, Mr Mutawakilu stated that while the meters are capable of providing remote consumption data, Ghana Water still relies on customer care officers to manually read some meters and submit the readings.
The company's inability to fully utilize the smart-meter system is due to the need for additional infrastructure and staff training, according to Mr Mutawakilu. He acknowledged that the company is working on activating the smart function and restructuring its technology operations to focus on the smart-meter system. Additionally, Ghana Water is classifying customers into domestic, industrial, and commercial categories to improve metering and revenue collection, as well as implementing artificial intelligence into its monitoring system to detect illegal connections. The company aims to achieve remote meter reading and reduced illegal connections by December 2026.
Written by urgent.news from Adom Online's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
