FCC plans robocall scorecard to grade phone companies on spam call blocking
Carrier scorecards may include call-blocking stats and data on customer complaints.
The FCC is proposing a new robocall mitigation scorecard that would grade phone companies on their effectiveness in blocking illegal spam calls while minimizing false positives on legitimate ones. The scorecard, which could include call-blocking statistics, customer complaints, and enforcement actions, aims to empower consumers and encourage providers to continue combating illegal robocalls.
The FCC envisions the scorecards being graded on a number scale, with letter grades, or classified as low, medium, or high risk, providing a more comprehensive assessment of providers' efforts beyond simple administrative checklists.
Brief written by urgent.news from Slashdot's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
This story
This is one outlet's version. Read the fullest account.
