Microsoft update on Outlook outage: Gradual recovery to mail flow
Microsoft posted an update on Exchange Online, which has been down for much of Monday.
Microsoft acknowledged on Monday evening that it was actively working on a resolution for Outlook, Exchange Online, and other Microsoft 365 business services that were knocked offline for most of the previous day, August 31st. The latest update shared on X stated that the company's efforts to mitigate the issue were ongoing, and users could anticipate a gradual restoration of mail flow.
Simultaneously, Microsoft was also taking steps to restart certain parts of the impacted infrastructure to facilitate the recovery of downstream services. However, this update did not assuage all concerns, as some Microsoft customers immediately questioned the timeline for a full recovery. A user on X pointed out that the estimated time for complete restoration was unclear, and another user noted that the Admin Center provided minimal information on the matter.
Early reports indicated that the issues began at the onset of the workday on Monday, with numerous Microsoft users reporting difficulties accessing Outlook email on platforms such as Downdetector. Additional problems, including login issues and disruptions with Microsoft Exchange Online, were also documented.
Written by urgent.news from Mashable's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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