Osaka Metro Trials Humanoid Robot
Osaka Metro began testing an artificial intelligence-powered humanoid robot at Umeda Station on August 31, using the machine to provide passengers with transfer directions and information on nearby tourist attractions as the railway operator explores ways to ease staffing shortages. (News On Japan)
Osaka Metro launched a trial of an artificial intelligence-powered humanoid robot at Umeda Station on August 31. The robot, equipped with Google's Gemini generative AI, assists passengers by providing transfer directions and information on nearby tourist attractions. Developed by KDDI and Tokyo-based AVITA, the robot is stationed in front of ticket gates.
During the demonstration, a passenger inquired about a recommended takoyaki restaurant, to which the robot replied, "I recommend Hanadako in Shin-Umeda Shokudogai. It appears to be open now." Another visitor commented that having a robot available would make it easier to ask for help, as station staff often appear busy. The humanoid robot supports around 60 languages and could potentially enhance assistance for the increasing number of international visitors.
The trial at Umeda Station will run until September 6, with Osaka Metro and its partners assessing necessary adjustments before integrating the service into regular operations.
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