How practical AI skills are helping workers tackle real job demands

Many workers are embracing practical AI skills to address real job demands, according to NTUC LearningHub in Singapore. Through its AI Specialised pathway, the online education provider offers a range of courses designed to help employees develop valuable AI competencies for their roles.

For 64-year-old storekeeper Mohan K Velayutham, AI has enhanced his workplace safety role. Leveraging AI tools, he creates realistic training scenarios, toolbox meeting discussion points and quiz questions to better prepare workers. The technology also helps him analyse safety data to identify recurring hazards and tailor sessions accordingly. Mohan plans to pursue further AI training to combine his operational expertise with AI capabilities.

41-year-old creative experience manager Chia Xin Ning shifted into a managerial role after a career in design. She leveraged AI to build internal productivity tools that automate routine tasks, freeing her team to focus on creative work. New courses expanded Chia's understanding of business and technical considerations, enabling her to better align creative decisions with organizational goals.

36-year-old senior engineer Desmond Low uses AI to assist with reviewing technical documents, contracts and project risks. The technology acts as a second pair of eyes, summarising lengthy materials, flagging potential risks and inconsistencies, and freeing up his time for critical decisions and technical assessments. Low emphasizes that AI complements his engineering expertise rather than replacing it.

The experiences of these professionals illustrate that AI training yields the most benefit when workers can translate their new capabilities into meaningful improvements in their day-to-day work. NTUC LearningHub's AI-Ready SG initiative seeks to equip workers with practical AI skills to enhance workplace efficiency, safety and innovation.