Tampines pilot scheme to resolve neighbourly disputes to be expanded nationwide from Sep 1

The government unit responsible for investigating severe neighbour noise disputes will be expanded nationwide from September 1, 2026, following a successful pilot in Tampines. This expansion will be implemented alongside a new mediation framework, both announced by three ministries in a joint press release on August 28. The Community Relations Unit (CRU) officers in Tampines were granted legal powers to take statements from relevant parties and issue orders where necessary to address noise-related disputes, especially those involving excessive and prolonged noise.

These measures were deemed effective in resolving disputes through early intervention, mediation at the Community Mediation Centre, and targeted action by the CRU. Non-compliance with a mediation direction could result in a fine of up to S$1,500. The CRU team will be expanded to about 18 public officers, and the new framework is expected to be monitored and resource allocation reviewed as needed.