Policy brief analyses 50 global AI citizen participation initiatives
A new research report from the Bertelsmann Stiftung examines 50 international case studies across 22 democratic countries to demonstrate how artificial intelligence tools enhance civic engagement
Gütersloh, Germany – Newsaktuell – August 26, 2026 – Artificial intelligence (AI) holds significant potential to enhance political citizen participation through increased inclusion, transparency, and user-friendly processes. Governments and civil society organizations worldwide are leveraging AI to analyze large volumes of citizen feedback, support participation via chatbots, and moderate discussions.
The Policy Brief "Artificial Intelligence and the Future of Citizen Participation," co-authored by the OECD and the Bertelsmann Stiftung, examines 50 AI-driven case studies across 22 countries. The report identifies nine categories of AI applications in citizen engagement, with sense-making, virtual assistants, and automated translation being most prevalent.
AI can improve accessibility, scalability, and effectiveness, but its impact depends on responsible use. Proper implementation requires establishing clear guidelines, building expertise, and engaging citizens in oversight. If harnessed responsibly, AI can make participation more inclusive and responsive.
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