‘Men may lie, documents don’t’: Overcharged Rs 400 on bra, Delhi woman wins Rs 20,000
A Delhi consumer commission has ordered a lingerie outlet to refund Rs 400 to a woman who was overcharged for a bra marked at Rs 1,495 but billed at Rs 1,895. The commission deemed the store guilty of unfair trade practice, stating that the overcharging was evident from the price tag and the invoice matching the woman's payment record.
The woman, who purchased two bras on March 3, 2024, initially raised the issue at the store but was not satisfied with their response. She subsequently filed a complaint with the consumer commission, seeking a refund of Rs 400 with interest and compensation for harassment and unfair trade practice. The commission found that the invoice and payment record supported the woman's claim, leading to the decision to refund the amount with interest and compensate for additional costs.
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