'It's just not our money to keep': Handheld console maker Panic is refunding US tariff fees to its customers

Panic handheld console maker has announced it will be refunding US tariff fees to its customers who purchased the device. Founder Cabel Sasser explained in an email that the company attempted to absorb the cost initially, but found it financially challenging for a small business. The tariffs significantly increased costs for products manufactured outside the US, affecting various physical games.

Sasser emphasized that it wasn't in Panic's best interest to keep the refunded money, as it felt good to return it. Despite the bureaucratic hassle, Sasser expressed gratitude for the refund process. The small size of Panic made them more directly impacted by the tariff issue, prompting feelings of frustration. However, the company remains focused on developing new games rather than dwelling on the refund ordeal.