How to report KRA officials over suspected misconduct

The Kenya Revenue Authority (KRA) is urging taxpayers to report any concerns or suspected misconduct involving its officials through official reporting channels, according to a statement released on Thursday, August 27, 2026. KRA emphasized the importance of taxpayer feedback in enhancing service delivery and maintaining integrity within the tax administration.

They encouraged members of the public to speak up about any issues they encounter with KRA officials or services, assuring that such reports would aid the authority in identifying areas needing improvement and taking appropriate action.

KRA reiterated that taxpayer feedback is crucial in improving service delivery and upholding integrity. The authority urged taxpayers to address concerns instead of allowing them to linger unresolved, directing them to official KRA reporting channels for complaints, concerns, or reports of suspected misconduct. This call for transparency and accountability comes as KRA is actively promoting the 2026 tax amnesty.

However, it is important to note that the amnesty, as clarified by KRA, does not provide a blanket waiver of outstanding tax debts. Taxpayers are required to settle qualifying principal tax liabilities by December 31, 2026, to be eligible for relief on penalties, interest, and fines, while the principal amount remains payable. KRA stressed the importance of taxpayers reviewing their tax affairs and making arrangements to settle the principal amount before the deadline, as the tax amnesty only applies to specific penalties, interest, and fines, not the underlying principal tax.