Hospital charged ICU fee despite general ward stay, ordered to pay Rs 2.75 lakh
A hospital must refund two lakh rupees to a patient. The commission found the hospital billed for an ICU bed incorrectly. This occurred even though hospital records showed a general ward stay. The patient also received compensation and litigation cost payments. The hospital was directed to seek reimbursement via Swasthya Sathi.
The West Bengal state consumer commission has ordered Ispat Cooperative Hospital in South 24 Parganas to refund Rs 2 lakh to a patient and pay compensation amounting to Rs 50,000 and Rs 25,000 towards litigation costs. The patient, Anindya Chakraborty, was admitted to the hospital on May 1, 2021, and remained there until May 6. Despite presenting a valid Swasthya Sathi card for government health scheme availing, the hospital allegedly refused to accept it and charged him for an intensive care unit (ICU) bed, despite his records showing he stayed in a general ward.
The commission found that the hospital's billing was fraudulent and manipulative, as their records clearly indicated that Chakraborty was in a general bed.
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