From data chaos to clarity: S’pore charities use tech with $60k grant to spot needs, improve care
Some built tools to track intervention progress, while others used AI to detect caregiver burnout.
The Data for Good Exchange (D4GX) in 2025 provided six social service agencies in Singapore, including Rainbow Centre, with mentorship and a $60,000 grant each to enhance their tech capabilities. The initiative aimed to help charities better utilize their existing data to improve service delivery. Rainbow Centre, which supports about 900 students with autism, now uses a database system to record and analyze student behaviour.
This system automatically plots data trends, alerting staff to potential issues before they escalate. Similarly, CaringSG, which supports caregivers of children with special needs, created a platform to compile and link data about each caregiver, identifying high-risk individuals and arranging peer support. Dover Park Hospice used AI to analyse case notes and identify burnout risks among caregivers, allowing them to intervene earlier.
The programme, organized by Bloomberg's philanthropic arm, reflects a growing emphasis on innovation within the social service sector, with the Ministry of Social and Family Development investing $15 million to experiment with new technologies.
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