End of the road for UberX?
Uber will discontinue UberX across South Africa from next month.
Uber, the popular ride-hailing platform, is set to discontinue its UberX service in South Africa starting September 1, 2026. The decision comes after the company identified that many trips were completed by the same vehicles operating on Uber Go, UberX, and Comfort rides. In an effort to simplify its product offerings and better reflect the choices of riders and earnings for drivers, Uber has decided to eliminate UberX.
UberX, a standard ride option that allows up to four passengers at an everyday price, has been a popular choice for South African users for over a decade. However, the company believes that the category has become less distinct, making it difficult for riders to differentiate between products and drivers to showcase the benefits of higher-spec vehicles.
Despite the discontinuation, Uber drivers in South Africa will still be able to operate on various other products their vehicles qualify for, such as Uber Go and Comfort rides. The change will be implemented across all regions of the country, with notifications sent to users in Johannesburg.
Written by urgent.news from IOL's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
