Reform proposes £30 tax rebate for HMRC phone delays
People on hold to HMRC for more than 30 minutes would get a tax credit under plans announced by Robert Jenrick.
Reform UK has proposed a £30 tax rebate for individuals who endure phone calls to HM Revenue and Customs (HMRC) lasting over 30 minutes, according to Robert Jenrick, the party's economy spokesman. This measure aims to incentivize HMRC to improve its customer service standards. The party plans to link the salaries of senior HMRC officials to their performance in delivering satisfactory customer service.
Jenrick emphasized that HMRC's treatment of taxpayers is "offensive to working people" and pledged to reduce red tape for businesses by reconsidering the General Data Protection Regulation (GDPR) in favor of a more "light-touch" approach to data protection, modeled on New Zealand's privacy legislation.
Written by urgent.news from BBC Business's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
