Worst property managers named and shamed in new report
More than 40 percent of renters told their homes met Healthy Homes standards still experienced mould, dampness or drafts, report says.
Bayleys, Quinovic, Barfoot & Thompson, and Crockers have been named as the worst property managers in a new report by the Aotearoa Renters Survey. The survey found that more than 40 percent of people who thought their homes met Healthy Homes standards still experienced issues with mould, dampness, or drafts. Jessica Keltie, a Healthy Homes advisor, recounted a case of a single mother with three high-needs children whose bathroom literally folded up around her due to excessive dampness.
Many property managers were unaware of their obligations under Healthy Homes standards and the Residential Tenancies Act. Advocates are calling for stricter regulation and an independent system for Healthy Homes certification, including a rental warrant of fitness. The government has proposed a "light touch" approach, including a register and disciplinary tribunal, but many realtors agree they need stricter regulation.
Over half of those living in the mentioned property management companies experienced issues, and many agents were not aware of their obligations. The report also recommended a Healthy Homes hotline for renters to report issues.
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