Ask Sanyin: How Do I Communicate That I’ve Grown and Changed?

Carolyn Geason-Beissel, an MIT SMR, received feedback on her management style and sought guidance on how to effectively communicate her personal growth. She underwent introspection, took responsibility, worked with a coach, and believes she made real changes. However, others' perceptions have not changed accordingly.

The issue may stem from the fact that what feels like a significant change to the individual may be perceived as minor by others or go unnoticed. People might reserve judgment, especially if they had difficult interactions in the past and are waiting for sustained evidence of genuine change. Additionally, people might interpret new behaviors through old narratives, making it harder for the transformation to be recognized.

To signal change effectively, Carolyn should openly share her efforts to effect positive change with her team. This could involve discussing specific behavioral goals and creating a rhythm of accountability by regularly asking for feedback on progress. By making her growth visible and inviting others into the process, she can train others to notice her changes and update their perceptions of her.

Simple comments about trying new approaches can also subtly shift perception without seeming boastful. Ultimately, signaling change is about making actions visible so that others can clearly see the growth that has taken place, thereby enhancing future-forward leadership.