81.7% of integrated care workers "hold other jobs concurrently"... "Issuing certified copies of seals, processing civil complaints, and integrated care are too much to handle"

81.7% of integrated care workers in Korea hold down multiple jobs: an urgent need for specialized staff

A social welfare officer in a Korean office revealed that 81.7% of those handling integrated care services are simultaneously occupied with other duties. This shortage has made it impossible for them to visit districts where integration care services are needed. The integrated care service, which aims to provide support for the elderly, disabled, and mentally ill, has been implemented for five months.

However, the lack of dedicated personnel has hindered its effective execution. In 3560 out of 230 districts, only 151 workers are dedicated to integrated care. This shortage has prompted criticism from experts, who emphasize the need for specialized staff to ensure the success of the program. The government plans to support 2400 local government workers dedicated to integrated care with salary support over the next two years.